Terms of Service
Last updated: 25 February 2026
1. Introduction
These Terms of Service ("Terms") govern your access to and use of the websites, services, and content provided by Salowal Limited ("Salowal", "we", "us", "our"), a company registered in England and Wales under company number 13402620. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
2. Our Services
Salowal provides culturally sensitive therapy, trauma-informed psychological support, self-reflection assessments, EDI (Equality, Diversity and Inclusion) training, anti-racism consultancy, and workplace wellbeing services. Information on our website is provided for general informational purposes and does not constitute medical advice, diagnosis, or treatment.
3. Eligibility
You must be at least 18 years of age to use our services. By using our website, you represent that you meet this requirement. Where services are being arranged for someone under 18, a parent or legal guardian must provide consent.
4. Use of the Website
You agree to use our website only for lawful purposes and in a manner that does not:
- Infringe the rights of any third party.
- Restrict or inhibit any other person's use or enjoyment of the website.
- Attempt to gain unauthorised access to any part of the website or its systems.
- Introduce malicious software, scripts, or code.
5. Self-Reflection Assessment
The self-reflection assessment available on our website is a general wellbeing tool. It is not a clinical diagnosis and should not be treated as a substitute for professional mental health advice, assessment, or treatment. If you are in crisis or at risk, please contact your GP, call NHS 111, or reach a crisis line immediately.
6. Consultations and Bookings
Booking a consultation through our website does not create a formal therapeutic or contractual relationship until a service agreement has been discussed and confirmed between you and Salowal. We reserve the right to decline or discontinue services at our discretion.
7. Intellectual Property
All content on this website – including but not limited to text, graphics, logos, images, assessments, guides, downloads, and branding – is the intellectual property of Salowal Limited unless otherwise stated. You may not reproduce, distribute, modify, or republish any content without our prior written consent.
8. User-Submitted Content
When you submit information through our forms (contact, enquiry, assessment email capture), you confirm that the information you provide is accurate and that you have the right to share it. We process this information in accordance with our Privacy Policy.
9. Third-Party Links
Our website may contain links to external websites or services operated by third parties. We have no control over the content, policies, or practices of those sites and accept no responsibility for them. Accessing third-party links is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Salowal Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of, or inability to access or use, our website or services. While we strive to ensure the accuracy and reliability of the information on our website, we do not warrant that the content is error-free, complete, or up to date.
11. Indemnity
You agree to indemnify and hold harmless Salowal Limited, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your breach of these Terms or your misuse of the website.
12. Availability
We do not guarantee that the website will be available at all times. We may suspend, withdraw, or restrict access to parts or all of the website for business or operational reasons without notice.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to this page. We encourage you to review these Terms periodically. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.
15. Contact Us
If you have any questions about these Terms, please contact us:
- Email: admin@salowal.com
- Company: Salowal Limited, Company No. 13402620, registered in England and Wales.